Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. If you are not aware that there is a contact being offered then how can you have agreed to the contract to cross for payment? I entered all my details including credit card details and eventually a server error notice appeared on my screen, which I have saved into a word document. I have this today and went to go work and my car has been clamped and I have spent all day sorting it and got wait see what the court says.the debt company wont respond and the dart people told me I have wait.even thou I paid next day and proved bank street ate me too!! I have just done a quick crossing to France had my pennies ready to pay at the bridge, but no way to pay. It seems ridiculous you can be fining people nearly 5 months after the offence. This is quite a common oversight. Signing up will also extend the time you have to pay from midnight the following day to seven days after using the crossing. Although it says I can pay the following day until 12am. Leeds
we are a small hire company in Lancashire. Last year it was toll booths only going through the tunnel and no payment going over the bridge. Lets hope the prospect of an inquiry announced today after people power forced it might look at such issues as well. Three points: This is not due to more motorists attempting to avoid payment, but an abject failure of the system to ensure occasional users and foreign visitors know how to pay. Reasons for appeal to the independent adjudicator must fall into the following: You were not the registered keeper of the vehicle when the alleged contravention occurredThe vehicle was taken without the owners consentThe owner is a vehicle hire firmThe road user charge was paid on time and as requiredNo user charge or penalty is payableThe penalty exceeded the amount that applied in the circumstancesThere has been a procedural impropriety by the charging authorityCompelling reasons, Start your appeal hereClick here for further information on starting your appeal to the independent adjudicator. To show how easy this is, a fake site has already been built by digital marketing expert Richard Summers. I have only just remembered that I didnt pay for a double crossing 19 days ago. For this reason, I look forward to receiving notification that the Penalty Charge Notice has been cancelled within 28 days. I drove to work 5 times, that made 10 crossings. Simply book your parking with APH, then book your crossings at the same time (dont forget to book pay for your return trip, too). I, too, did not have any idea of the changes. I managed to speak to someone on the phone this morning and surprise! I thought there may be a temporary reason. I didnt even know about those charges as it was my first trip around London. when i contacted Dartford call centre and explained they said i owed them money however I have receipts showing that Dartford owes me money, was ment to get a call back but still waiting one week later. I think this is v unfair and I will put in a complaint. As a foreigner we were not informed about the charge. These are legally enforceable and are fines issued by local authorities for infringements on public highways. Thanks for your post pcn and well done on taking your case forward successfully. In the PCN, it simply asks to pay 35 (within 14 days) plus 2.50 Road user charge. If the T&Cs dont make this clear, have a word with your local Trading Standards office. I have not received a PCN and so I have no PCN number. I completely agree. I drove on the crossing on the 24.5.15 I didnt pay the toll and I received a PCN on 22.9.15 as it was my first offence I paid the 2.50. I live in Scotland and very rarely drive to London. -yes 37.50 please. At least I was allowed to just pay the 2.50 and avoid the fine, which I did right away. Sorry to hear that. We went through the crossing on holiday last week. I have just received a fine notice almost three months since using the crossing. You can choose to pay the fee in advance before crossing so that the system detects your payment and doesn't take further action or pay after crossing. The consequences of this mean you must also pay an extra 50% within fourteen (14) days of receiving it. I am livid that you can not simply phone and give your receipt details but have to spend time an money searching for receipt and then paying postage!!!!! . You can only pay in advance and must send your cheques to: Dart Charge Customer ServicesPO Box 842Leeds LS1 9QF, Help improve the Crossing experience: image credit. Additionally, the signage is extremely poor and seems almost designed to generate fines. These figures dont appear to have been released since. Anyone had the same situation and recommend next course of action? ! and that having been used to pay as you go for years just using the tunnel a few times a year, remembering to pay after the event is something that is easy to forget. MoneyNerd is not associated with MoneyHelper, we just think theyre great. Ive replayed on the form giving details but this was rejected. On 4th July 2015, because my failed arrangements to take me to Standstead Airport I drove my car (approx 2-30pm) I am still on holiday in Spain, I travel back late on Saturday 18th 2015 July. Hi, I received today a penalty as I didnt pay the charge when driving in the Dartford tunnel and 2 weeks later using the Dartford bridge. How do I submit a Dart Charge appeal? Details of the success of any such actions would be interesting to know. I just assumed that as there were no booths that theyd finally seen sense and dropped the charge. Thats why the first penalty charge notice issued for any vehicle will offer the driver an extra 14 days to pay the charge. UK has often been known for its lack of customer service for the government to promote it through such a scheme is unbelievable. This is a ridiculous situation where drivers should be able to attempt to pay but have it refused if not liable. why would I go through that channel when it clearly states 14days grace for first timers and it was paid well within this. I have just forgotton to pay a Dart Charge on time, I paid late on line before I received a PCN 10days later I still have not received a PCN,I am told it is in the system,I am now going away for 3 weeks with no access to mail or computer what happens if it arrives tomorrow. Joseph Spendlove received the Dart Charge penalty notice saying he'd . Vehicles usually pay 2.50 to use the crossing. If I do receive a PCN how do I ensure that it is linked to the payment I made? I would rather pay double for my mistake (or your mistake) is hard to say who the error, we of the continent how do we know that you have to pay a toll if there are no clear signs or warning lights. What is a Payzone shop and where to find it? However I used the toll a few days ago on a return journey and yet again, same scenario, kids, stress, traffic and I completely forgot. a) There has to be a problem somewhere with a system that is issuing Charge certificates/invoices) whatever you like to call them) when payment has been made. Re: Dart Charge - Penalty Charge Notice Numbers IA1xxxxxx, IA1xxxxxxx, IA2xxxxx and IA2xxxxxx Following receipt of the above Penalty Charge Notices (herein referred to as PCNs) for two contraventions dated 31st of July and the 7th of August, likewise for the contraventions dated the 6th of novermber and 9th of november. This starts from when the notice arrives. For one of my next visits i tried to top-off my account but got an expired creditcard error, even though i had to fill out all my recent creditcard data during the payment process. As I have said, there is a very strong presumption that ,,,,,,,, intended the payment to be for his recent crossing, because he surely cannot have intended to receive a penalty by making the payment against a future crossing instead. Anyone know how to write a representation to avoid payment? Payment and dissemination of information does appear to favour those with internet access, but there are easy ways for non-connected drivers to pay up and beat the fines. Be sure to keep a record of the payment bank statement, or ref number, just to be on the safe side. You can also make a representation by post by filling in the form on the penalty charge notice and posting it to: Dart Charge Enforcement
thought everything were fine but I did received penalty charge note on 19/05/2015 told me have to pay 35 and issue date 15/05/2015, this almost 3 months late, is it legal do I need to pay the charge. As we have very often in our country the toll booths are open when the traffic is to dense, which we believed was here the case too. Please enter the. My bank statement shows that I did pay. We used to have customer who regularly cost us parking tickets, and they ran up a debt. they hadnt sent the penalty letter for the return journey or the other journey i made in July. You should be fine. It was their computer system that told me what to pay after entering his registration number!!!! Because Im an honest person, I preferred to pay with that money I would willingly climbed on the London Eye with the whole family and my daughter and I gave up because London is expensive for an Italian, it annoys me very much have you got that money for a tunnel, I know that now is the next time rather than go through the tunnel spend twice as fuel. If you do not pay the Dart Charge by midnight the day after using the Dartford Crossing, a Penalty Charge Notice will be issued.
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